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The Life Enrichment department is designed to provide recreation therapy, comprehensive leisure services and meaningful activities that enable each resident to develop and maintain an enhanced quality of life.

This is often the first point of contact for newcomers to the Pioneers’ Home. Located off the Lobby and the main stairs leading to the second floor of the Home, this is the natural place to stop and ask for help. The Business Office is overseen by Fiscal Services Manager Shelly Ball. The Business Office receptionist and administrative staff…

The Food Service department is responsible to provide three nutritionally balanced meals each day. These meals, along with snacks in between, accommodate therapeutic diets and special needs, as necessary. Our dining room provides for a pleasant atmosphere that is enhanced by the friendly service at each meal. Additionally, room service is available for those who may not be feeling up coming to the dining room. Ideas and suggestions are always welcome in order to provide a variety of foods, and enhance the dining experience.

The Housekeeping/Laundry department is responsible to maintain the cleanliness of the Home, and make sure that linens are clean and readily available for residents and staff. The housekeeping crew cleans every resident’s room 2-3 times a week (daily in our infirmary areas), maintains the floors to a respectable sheen and generally makes the Home (established in 1911) look like a 5 star hotel. The laundry personnel deliver fresh linens to each floor daily, which are changed out at least weekly and per resident request.

The Maintenance department is responsible for the well being of the building and surrounding grounds, along with the Arizona Pioneers’ Home Cemetery located on Iron Springs Road. As for the building, the maintenance department is responsible for its condition from its roof to the dirt below and everything in between, inside and out. This includes electrical repairs and installation, plumbing repairs and installation, floor covering, remodeling, painting and fixing anything that breaks.

Resident’s medical record. Foremost in this is the responsibility to maintain resident confidentiality, and compliance with the Health Insurance Portability and Accountability Act (HIPAA). This includes how Protected Health Information is used internally and shared externally. Additionally, Medical Records performs audits to assure accuracy and consistency in documentation. The Medical Records Supervisor is Pam Womack.

The Nursing department is responsible for the health and welfare of all residents of the Pioneers’ Home. Specifically, Nurses are responsible to administer medications, perform physical assessments and treatments as necessary, obtain specimens for lab work, address resident’s medical complaints to their doctor, transcribe doctor’s orders and document the progression of medical care provided to each resident.

The Resident Services department is responsible to provide medically-related social services to each resident to assist in maintaining psychosocial well-being; with a focus on attaining the highest practicable level of same. In this, Resident Services will support each resident through individualized care plans addressing social and emotional needs, visiting residents regularly.   Jerald Manoff is the Home’s Resident Advocate 928-445-2181.

To Everyone At the Pioneers' Home,

I just wanted to thank you all again for the wonderful care that you gave to my father, George Pauk. And to me and my siblings before and after Dad's passing. The compassion that you all have is phenomenal. I will always carry with me the memories of all that you did for Dad and our family. Thank you!  Pam Abbe