(Directed to Linda Fischer, Director of Nursing) We would like to commend you for the excellent management of the nursing staff at Arizona Pioneers’ Home. We know that your position entails an awesome responsibility. We would like to thank you for all that you and your staff do for the residents.

On my visits to APH, I always see a nurse and/or assistant putting forth extra effort and going out of their way to make a resident feel better about themselves or just to say a kind word or display a tender touch. This is such a rare happening in our day. Yet, it is an every day occurrence at APH.

The Home is always spotless and the residents are so fortunate to have such professional and caring nurses and CNAs to care for them.

We appreciate the continuity of care the stable staff provides to the residents. It is so comfortable to call to speak to a nurse, assistant or office staff. They know the person they are speaking with and really know the resident we are inquiring about.

It is our understanding in talking with Dad, that he is at ease and comfortable with the staff working with him at this time. We wanted you to know how deeply we appreciate you and everyone at APH. It is truly a blessing to know that we do not have to ever worry about Dad and that he is in such capable and caring hands. Thank you for your time, hard work and expertise!