When a resident passes away at the Arizona Pioneers’ Home, the Home typically receives a thank you letter from their family. Following are excerpts from a few of the many letters on file.
January 2021 from a 14 year resident's granddaughter
To the Entire Staff of the Arizona Pioneers’ Home Grandma loved you all.
I just wanted to take a minute and express my heartfelt thanks to each of you for all of the care and love you have given my grandma. She also had many resident friends whom I know she loved too. The work that each of you do is appreciated and probably often feels unnoticed. Even more so now as you have had the added responsibility of keeping everyone as safe as you could from Covid. I’m sorry to hear so many are suffering, staff and residents and I will keep you all in my prayers. We never thought this is how it would end for grandma. I hope she didn’t suffer and thank you for all you did. Please accept this gift for your staff appreciation fund. I love you all and for those I got to know, I will miss you.
Love, Grandkids and Son-In-Law
January 2021 from a 14 year resident's son & daughter-in-law
We want to tell you thank you for the wonderful care you gave our mother these past years. It was her choice to spend her remaining years at the Arizona Pioneers’ Home, she could not have made a better choice. We give you our heartfelt thanks. God’s Blessings on you all with our love and appreciation.
April 2020 email from the son of a 6 year resident
I love everything you guys do and if there is anything I can do to help please let me know. Mom is so happy there and I rest easy knowing she is cared for by the very best. Arizona Pioneer Home is unique and wonderful in every way! Thank you so much for all you do!
March 2021 From a 16 year resident's daughter
Thanks to all the staff, friends and kitchen people, Mother loved you all. Thanks and may God always bless.Signed her daughter, who love you all too.
September 2017, a resident's daughter wrote:
I want to express my most heartfelt thanks to you and all your staff for the wonderful home you made for Mom all these many years.She was so happy there and we feel so blessed to have known the quality of her environment and the kind and caring staff....they treated her so lovingly and patiently. I cannot tell you with words how much we appreciate all you did for her. I can only say you are running the best institution of it's kind on the face of the planet!
April 2017, a resident's son wrote
As the representative of the family of Beth Cothren (mom), some of you know me as “Len,” I wish to express my appreciation to all the nursing assistants who cared for our mom, which was often a challenging effort with, seemingly, little recognition. As difficult at times as mom could be, I know many of you contributed in many positive ways to her healthcare during the sunset years of her life at APH. We all know she was one of the more feisty and argumentative (especially with me) residents, as she fought with blindness and a degree of dementia. I have gained a respect and sincere appreciation for the expertise and caring that the APH nurses provide, not just for our mom which is now in the past, but also for the many pioneers who have come before us.
A simple “Thank You” seems quite inadequate. Although I remember few of your names, I know that several of you have served and cared for mom’s needs in an exceptional manner. Our family is planning a contribution to the APH employee recognition fund
August 2015, a resident’s son wrote
The Arizona Pioneers’ Home is the greatest Home in the country - no, the globe. We have never truly thanked you and all the staff and family at the Arizona Pioneers' Home for the loving care to all the residents that you so generously provide. We never visited the Home when the entire building wasn't fresh and clean and the residents appeared to be well cared for and loved. It is a testament to your entire family and friends.
My mother, Lerene S. Clow (resident from Nov. 2000, to Jan. 2008), had many friends stay at the Home over the years and our family spent much time visiting with them and others. My mother looked forward to getting accepted and was excited to be at such a wonderful place which is truly a "home" in all the best ways possible. She was always complementary about the wonderful and cheerful staff and volunteers that keep the atmosphere positive, happy and healthy. Her seven years with you were a joy for her and we are forever grateful for the loving care you all provided.
Again we want to thank all the fine people of the Arizona Pioneers' Home for your unselfish dedication and hard work for Arizona's pioneers. Please give our best to all those who have made the Arizona Pioneers' Home a shining example of loving care to our greatest generations.
Thank you, John Clow
May 2015, a resident’s son wrote
Please let all of your staff know how much I appreciate the excellent care given to my dad (Glenn Alvis) all of the years he was in the Pioneers’ Home. Dad love it there. I would like to note a special thanks to Lark Cyr for the help and the memorial service she set up and hosted for us. It turned out just great. Dale and all of the nurses and the rest of the staff have been so pleasant and helpful to me and dad over the years and I thank everyone for the great service. Thanks so much, Roy Alvis.
August 2014 A resident's daughter wrote:
To Everyone At the Pioneers' Home,
I just wanted to thank you all again for the wonderful care that you gave to my father, George Pauk. And to me and my siblings before and after Dad's passing. The compassion that you all have is phenomenal. I will always carry with me the memories of all that you did for Dad and our family. Thank you! Pam Abbe
January 2011 A resident's son wrote
To my dearest friends at the Arizona Pioneers’ Home:
I never expressed my gratitude enough to you when my mom was alive, so I hope this tells you how I feel.
To just say “thank you” for all you did for my mom and me would not even come close to what I feel when I think of you guys. From cleaning her glasses, combing her hair, clipping her nails, feeding her, and the countless other things that you did to keep her comfortable, happy, clean, healthy and dignified, I will forever be grateful. For over 14 years, you guys took care of her and were kind and compassionate to her. You were also her friend. I knew that if I couldn’t make it in to see her, she would still be taken care of. You never made me feel guilty. You didn’t just do the necessary things, but went the extra measure. You give your heart and soul to make everyone there feel not like an elderly person just waiting to die, but you give them respect and dignity. Your patience and love to her and the rest of the residents are evident in everything you say and do. I thought I knew something about compassion and love, but I think Mother Theresa could take lessons from you guys. You not only were nice to her, but you treated her sometimes (?) grumpy and demanding family just as nice. I saw it all, and I am thankful.
From the nurses and CNA’s to the kitchen personnel, to the staff who clean everything, the administrative, maintenance, and laundry workers, and the rest of the workers, I salute you all. You keep the Home a clean, safe, friendly and healthy place to live, a true “home,” a place to call their own, a place to find refuge and friendship and warmth. I know your jobs aren’t easy, but you make it seem that way. You help each other without hesitation, do your jobs with an energy that reflects the true love you have in your heart, treat your co-workers and residents with consideration and compassion.
I have never seen so many good people concentrated in one place, all with genuine smiles, friendliness and cooperation. Your sense of humor is tested daily. The ability to laugh at yourself and joke with others is one of the most endearing qualities.
Without the Home and you guys to take care of them, many of the residents would have passed a long time ago from loneliness or neglect, accidents or despair, or from just plain old sadness.
I could go on and on, but this should give you an idea of how I feel. It’s all you and you’re all great, and you have one of the most important jobs in the world. You are all friends.
This note is too short to express my true gratitude for such a long time of you guys treating my mom like your own, and putting up with my occasional short visits and eccentricities. I learned a lot by observing the goodness in all of you. Hugs to all of you. Mom would smile sweetly and just say, “thank you.”